Tech That Works When Seconds Matter.
Explore emerging tools and trusted systems designed to elevate communication, boost response times, and empower the modern dispatch center.
Leveraging Tech to Improve Dispatch Operations
Stay ahead of the curve with the latest tools and digital strategies transforming emergency communications. From CAD and cloud platforms to data-driven insights, this category explores how to integrate technology that supports real-world performance and efficiency.
Social Media Monitoring in Dispatch: Can It Enhance Situational Awareness?
Can social media improve dispatch operations? Learn how dispatch centers are using social media monitoring for real-time situational awareness, faster
How AVL and GIS Work Together in Fire Dispatch Operations
AVL and GIS integration in Fire Dispatch revolutionizes how resources are tracked and deployed. This post breaks down the technology
Technology in Rural Dispatch Centers: Challenges and Innovations
Rural dispatch centers often face tech limitations—but innovation thrives under pressure. This article explores how small agencies are closing the
Remote Monitoring Systems: How Dispatch Centers Oversee Firefighter Health and Safety
Remote monitoring systems are revolutionizing fire dispatch by enabling real-time oversight of firefighter health and safety. From gas detection to
The Future of Firefighting: Embracing Artificial Intelligence and Machine Learning
Explore how artificial intelligence and machine learning are transforming firefighting. Learn how dispatchers and fire services can harness these tools
NERIS: What Fire Dispatchers Should Know About the Future of Incident Reporting
NERIS is transforming the future of fire service data—and dispatchers are finally part of the story. Learn how this next-gen
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