Resources
Trusted Tools for Dispatchers, Trainers, and Leaders
At The Alarm Room, we spotlight tools that help Dispatchers, Trainers, and Leaders grow, lead, and support their teams. Every resource here is vetted, relevant, and used by real professionals — no fluff, no paid placement.
You’ll also find Partner Organizations doing great work in the field. We lift them up because they lift up our community.
👇 Explore, discover, or suggest a resource that deserves the spotlight.
Featured Resource
Each month, we spotlight a trusted resource that has made a measurable impact in the Dispatch and Fire/EMS community. These aren’t paid placements — just tools we believe in.
Why We Recommend It
Meaningful, modern recognition for 911 professionals — finally done right.
Positive 911
A bold, creative movement redefining how we honor 911 professionals. With a focus on storytelling, design, and purpose, Positive 911 is setting a new standard for recognition in public safety.
Professional Associations
APCO International
The world’s oldest and largest organization of public safety communications professionals.
Mental Health
Technology
Carbyne
Focused on caller location, live video, and instant messaging for more accurate and efficient 911 response.
CentralSquare Technologies
Their CAD and mobile solutions serve thousands of agencies and support real-time decision-making in the field and in the comm center.
FirstNet
A nationwide broadband network built specifically for public safety to ensure reliable communication during emergencies.
Hexagon Safety & Infrastructur
Offers advanced dispatch platforms and data visualization tools used by agencies worldwide to streamline public safety workflows.
RapidDeploy
A leading provider of cloud-native dispatch software with tools like RadiusPlus and Eclipse Analytics that support faster, smarter emergency response.
Versaterm Public Safety
A full suite of public safety software including CAD, mobile, RMS, and community engagement platforms for Fire, EMS, and Law Enforcement.
Training
911 Training Institute
Courses focused on the mental well-being and performance of telecommunicators.
FEMA Independent Study Courses (EMI)
Free emergency management courses including ICS, NIMS, and more.
Community Support & Networking
National Volunteer Fire Council (NVFC)
Support and advocacy for volunteer fire, EMS, and rescue services.
Partner Organizations
Positive 911
Celebrating 911 professionals through bold, creative, and meaningful recognition that reflects the true spirit of service.
Suggest a Resource
Know a tool, organization, or program that’s helped you or your team? We’d love to hear about it. Use the form below to suggest a resource we should feature — whether it’s a training platform, mental health support, or dispatch tech that deserves recognition.
This helps us amplify the tools that matter most to working professionals.
Disclaimer: We do not accept paid placements. All listings are added based on alignment with our mission to support and elevate public safety Dispatchers.
The Alarm Room is not affiliated with the organizations listed unless explicitly stated. All logos and trademarks remain the property of their respective owners.
